How do you add Chat Agents to Lazada Chat IM

Your Lazada shop is growing, traffic is growing. How to do handle the increasing influx of customer chats? If you do not deal with it, your seller Response Rate (RR%) drops which in turns affect your shop performance. Suddenly having increase traffic might not seem like a good idea.

How to increase sales with Lazada IM Chat?

This is more than a chat. If you can use Whatsapp, you can use this seller chat. In this article, we show you how we increase sales with it.