Your Lazada shop is growing, traffic is growing. How to do handle the increasing influx of customer chats? If you do not deal with it, your seller Response Rate (RR%) drops which in turns affect your shop performance. Suddenly having increase traffic might not seem like a good idea.
This is more than a chat. If you can use Whatsapp, you can use this seller chat. In this article, we show you how we increase sales with it.