Text messaging services can feel particularly intimate because they talk like humans. Digit users who type “thank you” after the software executes a command instantly get a “you’re welcome.” The barriers to using a new service are also lower, because there’s nothing to download. In a February blog post, Jonathan Libov, an analyst at venture capital firm Union Square Ventures, recounts standing at a New York City bus stop and having another passenger tell him about Bus Time, which lets people text the Metropolitan Transit Authority to find out how long they’ll have to wait for the next bus. His first thought: “Thank God I don’t need to download another f—ing app for this.”
There is an app for this and an app for that. There are so much app to download and many login names to remember. Maybe the next wave will be interface without an interface. Everything is through text messaging.