If the company wants to abruptly, drastically change the nature of their work, it can do so at will, and its employees have zero recourse if their bottom line is slashed. That’s because they aren’t technically employees, but contractors, bereft of the same protections and benefits granted to full-time workers. Management is invisible. When Rabbits stormed the company discussion forum with complaints, it was shut down, while the company, like Uber, balks at the idea that it’s an employer of any Rabbits at all.
Task Rabbit became successful because of their “taskers”, users who are willing to work during thier free time and to make a living. The competitive bidding presents a clear vision, “taskers” get paid and bidders get task done at an affordable rate. But the vision has change, the balance has gone out of place. TR is benefitting more towards the users who are willing to pay and they forget that it was those who are willing to work that first help build the company.